Apax Creator Support
Here you can find answers to the most popular customer questions on iSpring products.
There are two ways to add media files to your quiz: in the Form View mode or Slide view. Most likely, you added the pictures in Slide View mode, and these images can only be seen on a PC. Add pictures to questions and answers in Form View so that they appear on mobile devices as well.
You can save the animation state with iSpring Suite in the Player settings → Playback and Navigation. But you will need to use the iSpring Suite navigation buttons to move forward and backward and set up the navigation with regard to animations.
Use the same password that you use to log into your account at
You will need to give others access to Content Library in your account
You can download an unlimited number of templates during your 1-year subscription period. By default, there is a daily limit of 100 downloads.