Your all-in-one retail LMS
Train, assess, and motivate your frontline staff to grow your retail business.
Do any of these sound familiar?
Instructor-led training blows the budget
As the company scales, ILT costs grow dramatically, while the retail company has less direct control of sales reps’ knowledge and skills.
Sales reps lack product knowledge
As the product line expands, employees might confuse different products, thereby misleading and losing customers.
Customer service drops in quality
Sales reps across multiple locations might follow different procedures, providing inconsistent levels of customer service.
An integrated solution for effective
in-house training
A retail LMS to boost sales, and improve customer service
Onboard new hires, launch product knowledge courses, and train customer sales and service techniques quickly. Track your retail staff’s progress in real time.
An authoring tool to create courses in record time, and drive results
Simply transform existing PowerPoint presentations into full-fledged online retail training. Teach best practices, engage in customer role-play scenarios, and easily assess employee knowledge.
Cover any training scenario with the best LMS for retail
NEW EMPLOYEE ONBOARDING
Get new hires up to speed faster
iSpring’s learning management system will jumpstart your employee training, no matter how large and dispersed your retail team is. Upload instructions, job descriptions, product catalogs, and checklists to the LMS. Assign them to all newcomers, and rest assured that every employee gets the same welcome experience.
NEW EMPLOYEE ONBOARDING
Get new hires up to speed faster
iSpring’s learning management system will jumpstart your employee training, no matter how large and dispersed your retail team is. Upload instructions, job descriptions, product catalogs, and checklists to the LMS. Assign them to all newcomers, and rest assured that every employee gets the same welcome experience.
Book a live demo. It's free!
We’d love to show you how iSpring can help launch effective retail training.
СUSTOMER SERVICE AND SALES TRAINING
Get new hires up to speed faster
iSpring’s learning management system will jumpstart your employee training, no matter how large and dispersed your retail team is. Upload instructions, job descriptions, product catalogs, and checklists to the LMS. Assign them to all newcomers, and rest assured that every employee gets the same welcome experience.
NEW EMPLOYEE ONBOARDING
Evaluate employee learning performance
Enhance your retail training programs with effective online quizzes to check knowledge retention after each chapter or module. Select from 14 interactive knowledge checks to meet all your training needs.
Get the most out of our retail LMS to grow talent efficiently
Success stories from our retail customers
N A O S
We cut training expenses to a quarter of the previous cost
With iSpring, we launched our first eLearning program, trained 113 employees from various locations across the globe in three months, and created 5 learning tracks for two of our brands: Bioderma and Esthederm.
From a financial point of view, we’ve cut travel expenses to a quarter of the previous cost. Before iSpring, each of our 4 international trainers made over 14 business trips a year, each of which cost us roughly €1,000.
Ahmed TahaTraining
Manager at NAOS Bioderma
LOREAL
We have reached over 90 people in 7 countries in less than a year
With iSpring Learn LMS, not only could we provide learning materials to sales reps, but we could also see how much time they spent on a certain topic, which content items were popular, etc. We also started using iSpring as a presentation tool for our marketing activities.
So far, we have 548 different courses in the account and reached 94 sales representatives and managers. Our response rate is 100% for active users who need iSpring for their daily routine on the field.
Ivan Vukoja
Business Development Director at L’Oréal Adria-Balkan
OTICON
We’re training more than 250 employees across the country
Thanks to iSpring, our employees can take training whenever their schedules allow. Currently, we have more than 300 courses available 24/7 on their learning portal.
The mobile app allows field-based managers to download courses to be available offline. From a usability perspective, iSpring Learn is very easy. It looks almost like Netflix! Because it has such a familiar user interface, our rollout was very smooth.
Josephine Poelma
Executive Director of Learning and Development at Oticon, Inc.
Honeywell
With iSpring, we’ve made onboarding two times faster
In 2016, we increased staff by 20% and opened three new offices. We were looking for a quick and effective way to train new employees. Instructor-led training wasn’t an option, because new hires would have to live in Moscow for 2 months to get certified training.
With eLearning powered by iSpring, we reduced onboarding time from 2 months to 3 weeks. New hires could get up to speed much faster. As a result, our offices were able to increase the volume of incoming orders several times over.
Igor Gaponov
Training Center Head at Honeywell
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